Cedars-Sinai Student Financial Svc Administrator in Los Angeles, California

Student Financial Svc Administrator Requisition # 29816

Summary of Essential Job Duties:

Cedars-Sinai's Office of Graduate Research Education is seeking a Student Financial Services Administrator to join their team.

This individual will serve as the initial contact for the Student Financial Services Office providing professional and positive customer service. Assist students with questions, paperwork, requirements, as they relate to financial aid and student receivables. This employee will work closely with the coordinators of each specific degree-granting program, the finance department, the Directors of the PhD and MS programs, MIR, and potentially external financial entities for Financial Aid in the future.

Essential Job Duties and Responsibilities:

Develop and review all procedures and policies related to student finances/tuition. Recommends changes in procedures in connection to new or revised policies.

Provides oversight to all areas involving student finances and financial aid including verification.

Provides information and assists students with student-related functions through the main Student Financial Services phone line, email address and any walk-in customers. Will provide guidance to both prospective and current students through the entire financial aid process. Interacts face-to-face with many students

Determines the customer's individual needs: provides appropriate forms, schedules appointments with specialists, refers to appropriate departments.

Communicates effectively, both verbally and in writing, a variety of financial enrollment related information to students and parents. Explains aid programs, application procedures and eligibility criteria. Responds to questions regarding billing, financial aid, payment deadlines, tuition rate, and 1098T forms.

Receives and review large volumes of paperwork for completeness and accuracy. Prepares student tiles for verification and packaging review. 1-landles confidential material and communications.

Sorts incoming mail. Receives all incoming monies including tuition payments, tax revenue, and outstanding invoices.

Maintains the Student Financial Services website and student portals.

Processes all mailings, both electronically and paper.

Qualification Requirements/Preferences:

Education Certifications/Licensure Experience Physical Abilities Educational Requirements:

Bachelors Degree required.

License/Certification/Registration Requirements:



A minimum of 2 - 3 years related work experience required, with Student Accounts/Bursar/Business Officer experience preferred

Preferably 3 - 5 years of administrative/accounting experience.

Physical Demands: (e.g., lifting, standing, walking)

Able to perform moderate lifting. Able to sit, stand and walk for prolonged periods of time. Able to read papers and online documents. Able to operate standard office equipment. Able to exercise physical ability and perspective acuity to satisfactorily perform essential job functions.

  • Working Title: Student Financial Svc Administrator
  • Business Entity: CSMC - Cedars-Sinai Medical Center
  • Cost Center # - Cost Center Name: 0861004 - Academic Affairs
  • City: Los Angeles
  • Job Category: Academic Affairs
  • Job Specialty: Academic Affairs
  • Position Type: Regular-F/T
  • Shift Length: 8hr
  • Hours: 8am - 5pm
  • Days: Monday - Friday
  • Shift Type: Day
  • Weekends: None

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through March each year) as a condition of employment, and annually thereafter as a condition of continued employment.