Cedars-Sinai Sr. Systems Engineer - Wintel in Los Angeles, California
Job Posting: Come join us and find out why Cedars-Sinai has been ranked as one of the top 100 best places to work in IT as ranked by 2017 Computerworld Magazine. Job Summary: Responsible for supporting, securing, and monitoring all administrative functions necessary for the efficient operation and supporting the Wintel server environment. Works with department-based Microsoft Windows Server support staff in performing tasks such as gathering hardware requirements per the needs specified by vendors and/or business unit , adjusting disk space restrictions, maintaining the necessary accounts for users, and setting up and/or assisting in upgrading existing servers. Provides support to the EIS Help Desk to resolve user problems related to the effective operation of the Windows LANs, WANs, and servers. Assists with root cause analysis processes. Provides technical guidance to lower-level staff. Job Responsibilities:
Troubleshoots more complex aspects of the Windows Operating System
Responsible for 2nd Level incident response
Performs Operating system builds using EIS standards and practices.
Maintains window server systems in a clinical organization; documents processes and procedures relative to EIS standards and practices.
Installs, configures, and manages/troubleshoots MS clustering services.
Responsible for system troubleshooting of complex issues relative to the EIS Windows server environment.
Develops system requirements from vendor and/or physicians. Architect/Design and build a Windows server solution with minimal supervision.
Defines and improves operating systems and core component standards (i.e., MS IIS, .Net framework and MS Failover Clustering Services).
Utilizes Change Control process when scheduling maintenance of production server systems within EIS Windows server environment.
Maintains system inventory through centralized management database system (CMDB).
Decommissions older server systems and hardware, and assists with upgrade processes.
Performs root cause analysis in post system-failure situations.
Performs Windows security/critical update patching per EIS standards.
Develops and maintains patching automation systems (SCCM, SCORCH) On-Call:
•Will be required to participate in after hours on-call responsibilities
Education Certifications/Licensure Experience Physical Abilities Educational requirements and/or preferences:
•Bachelor's Degree in Computer Science or Electrical Engineering; equivalent combination of education and work experience is acceptable.
•Three (3) years of experience in server administration of Windows Server systems in a business environment
•Experience in supporting daily operations of Windows servers, communications software/hardware including faxing, and
Virtual environments (VMware).
•Prefer expertise with Microsoft Windows Server systems
•Working knowledge of network equipment, configurations and software to include: backup, restores, TCP/IP protocols, utilities, raid disks, virus protection software, threat management, patch management and server hardware.
•Working knowledge of Windows Server Systems i.e.: N-2, N-1 and N versioning, Standard, Enterprise Editions and Core components in an Enterprise environment.
•Working knowledge of monitoring platforms such as SCOM (Systems Center Operations Manager) relative Windows Server Systems
•Able to provide proof of concept utilizing department standards as defined by Cedars-Sinai’s Enterprise Information Systems group
•Able to interface with third-party vendors for supported applications.
•Able to assess risks when making changes to current production environment.
•Able to troubleshoot Windows server systems
•Able to mentor lower-level staff
•Able to take initiative when new technologies are presented to EIS Windows server environment.
•Provides complex analysis, diagnostics, and resolution to system faults in the server environment.
•Able to support third-party when needed.
•Able to participate in architecting and documenting solutions within a Window Server environment involving cross team engagement.
•Able to participate on on-call rotations on a weekly basis
•Prefer 1 out of the following 2: MCITP Enterprise Administrator or MCITP Server Administrator certification
•Experienced SCCM (Systems Center Configuration Management) / SCORCH (Systems Center Orchestrator) administration skills
•Experience scripting with PowerShell.