Cedars-Sinai Sr HR Consultant, Leave and Disability Management in Los Angeles, California
Job Posting: Summary of Essential Job Duties: In support of Cedars-Sinai’s mission and values, the Sr. HR Consultant for Leave and Disability Management (LDM) will provide high level and daily oversight of the LDM programs; develop and coordinate delivery of education and communication materials for management and staff regarding Leave of Absence (LOA) requirements, policies and procedures; have primary responsibility for managing the third party administrator (TPA) vendor relationship; assess, contribute to, develop and implement LOA policies, forms, and written communications; promote Cedars-Sinai's compliance with all applicable state and federal leaves of absences laws and regulations and Cedars-Sinai's policies; directly manage long term leaves; coordinate interface with the Return To Work (RTW) and Disability Program process for employee returning with restrictions or otherwise requiring accommodations after exhausting leave. Partners with and/or facilitates collaboration among Risk Management, Recruitment, HR Practice Managers and Business Partners (PMs and BPs) Employee Assistance Program (EAP), vendor account management and others as appropriate. Responsible for overall LDM administration and continuity of practice. Primary Responsibilities:
•Assume a leadership role with the LDM team to support consistent delivery of high-level service and appropriate application of policies. Serve as Cedars-Sinai’s subject matter expert for all aspects of LDM policies, practices and processes. Proactively stay abreast of legal and regulatory changes and formulate recommendations for policy, practice or process changes as appropriate.
•Administer continuous leaves that are 6 months or longer in duration. Track company-sponsored benefits to discontinue, per policy. Engage with employees to support and facilitate their return to work and formulate recommendations regarding continued leave as a reasonable accommodation. Coordinate interface between LOA and RTW/Disability Programs process for employees returning with restrictions or otherwise requiring accommodations following exhaustion of leave.
•Regularly engage with the TPA and ensure TPA compliance with all Cedars-Sinai policies as related to appropriate federal and state leave regulations. Manage and maintain relationships within organization and with TPA effectively. Work collaboratively with Managers/Supervisors, TPA, RTW/Disability Program Administrator, Work & Life Matters and Risk Management. Collaborate with other members of HR in managing difficult or unusual situations. Explore, recommend and coordinate implementation of LOA program and process improvements.
•Serve as Cedars-Sinai’s liaison between employee, manager/supervisor and TPA. Resolve any unusual situations and handle any complaints raised by any parties, escalating to immediate manager as necessary to resolve. Partner with HRBPs as appropriate.
•Communicate with and educate HR staff, department management and staff employees on all LOA policies and procedures, and federal and state requirements. Promote and facilitate HR, medical center management and staff employee understanding of benefits offered and eligibility requirements through individual and group in-service meetings or training sessions. Support and foster competence among HR staff to answer questions received.
•Oversee and/or conduct root-cause analysis for recurrent or egregious issues and pain points (e.g. system abuse, intermittent leaves). Partner with HRBPs to address employee issues. Formulate, recommend and influence implementation of process, communications and/or programming modifications where such changes may also alleviate the issue.
•Analyze monthly and quarterly reports generated by TPA and make recommendations to immediate Manager on improving LOA processing and practices. Recommend refinements and/or additional reporting needed. Provide assistance, clarification and/or explanations to HR colleagues (primarily LOB) regarding reports as necessary.
•Assess, review, contribute to and/or develop and update LOA-related policies and related forms, communications, or documents as appropriate. Includes coordination of roll out and administration/implementation.
Education Certifications/Licensure Experience Physical Abilities Educational Requirements:
Bachelor's Degree in Business with HR focus preferred
5+ years of relevant Human Resources experience required (7+ years of experience preferred), must include 3+ years of direct responsibility for oversight of leave programs in California
Broad and deep knowledge of laws and regulations related to leaves of absence
Policy interpretation and implementation
Demonstrated ability to provide excellent client service
Written and oral communication skills
Demonstrated ability to lead through influence and mediate and resolve conflicts
Highly developed analytical and independent problem-solving abilities
Exemplary organization skills
Business acumen and sound judgement
Aptitude for Technological solutions
Experience with Microsoft Office software
Unquestioned integrity and ability to main confidentiality
Physical Demands: (e.g., lifting, standing, walking)
Standard ADA Office Environment