Cedars-Sinai Program Manager - Training & Education (Cancer Institute - Clinical Research) in Los Angeles, California
In collaboration with the CRO Management team and Director/Associate Director, the Program Manager – Training and Education supports the growth and development of the Samuel Oschin Comprehensive Cancer Institute by achieving strategic objectives by overseeing multiple project activities related to training and education of clinical research staff. The Program Manager is responsible for assigned research infrastructure development, oversees projects, communicates status and improvement areas to leaderships and works with leadership team to plan, develop and implement new strategies. Ensures compliance with all federal and local agencies including the Food and Drug Administration (FDA) and local Institutional Review Board (IRB).
Summary of Essential Job Duties:
•Coordinates and manages department level projects.
•Provides training & education, mentorship and day to day guidance as assigned (at core or individual level).
•Responsible for specific and assigned aspects of research infrastructure development and/or maintenance.
•Serves as internal expert and consultant for specific department assigned project(s)
•Plan, schedule, and control project activities to fulfill objectives and satisfy project requirements
•Lead, coordinate, facilitate, and motivate all associated project resources to gain alignment on project goals and deliverables.
•Assistance in clearly defining issues and support in developing strategies to address them
•Key point of contact to test, evaluate and/or pilot or transition of new programs, processes or projects
•Demonstrated leadership skills which include an ability to develop strategic plans, manage projects and drive for results. Experience leading and/or supervising others a plus.
•Proven ability to develop programmatic and/or branding initiatives and effectively communicate recommendations to executive management.
•Ability to establish and leverage broad networks, build collaborative relationships.
•Experience in identifying target audiences and devising creative campaigns that engage, inform and motivate.
•Strong analytical skills and data-driven thinking with an ability to work with numbers, metrics and spreadsheets.
•Experience working on quality and performance improvement processes and initiatives.
•Excellent interpersonal, presentation, verbal and written communication skills. Command of the English language.
•Current with latest trends and best practices in the industry.
Department Specific Job Duties:
•Working in conjunction with Research Managers and Directors, coordinates all aspects of training, educating and onboarding all new employees in to the Clinical Research Office, including the building development of infrastructure the supports the on-going training and education needs for new staff.
•Oversees an entire training and education program and coordinates with Team Leads, Subject Matter Experts, and management to ensure education deadlines are met within the designated probationary period outlined through Human Resources.
•Oversees education quality and regularly assesses the educational needs within the Clinical Research Office.
•Coordinates regularly occurring training meetings with staff; works directly with the cancer center nurses, research nurses, managers and subject matter experts to schedule required training meetings for new staff.
•Identifies process improvement areas within the training and education program to assure an efficient and robust education program.
•Assists leadership if re-training request and prepares presentations appropriately.
•Compiles and manages job aides, presentations and other training materials into a repository easily accessible by staff; regularly updates all training documents as amendments and updates become available.
•Tracks and documents training documents available to staff; manages these documents in a way that allows for easy navigation by staff.
•Involved in centralized activities such as auditing and preparation of clinical research policies and standard operating procedures.
•Ensures compliance with all training and education provided to research staff; develops a secondary check method to ensures staff thoroughly understand the concepts presented to them as part of the onboarding process.
•Serves as the point of contact for staff with questions about concepts presented as part of the training and education process; serves as a resource to CRO staff when questions about procedures arise.
•Working directly with CRO leadership, ensures staff maintain and follow all working instructions, SOPs and research practices using Good Clinical Practice (GCP) guidelines.Experience:
Five (5) years minimum experience in area of research specialty, 7 years preferred.
Must have experience working in oncology therapeutic research.
ACRP/SoCRA (or equivalent) certification preferred.
Physical Demands: (e.g., lifting, standing, walking)
Able to perform moderate lifting. Able to sit, stand and walk for prolonged periods of time. Able to read papers and online documents. Able to operate standard office equipment. Able to exercise physical ability and perspective acuity to satisfactorily perform essential job functions.