Cedars-Sinai Operator Services Assistant in Los Angeles, California
The TelecommOperator processes incoming and outgoing calls from computer call processing application. Monitors alarms and responds to emergency notifications in a time manner. Direct calls to appropriate departments medical staff inside/outside the medical center and handle patient location calls. Requires message taking skills for CSMC 24 Hours Answering Service. Must be able to communicate and listen clearly and concisely with inside/outside calls. Must be able to work a variety of shifts.Educational Requirements:
High school diploma or comparable level of education and experience.
Requires at least six (6) months call center, doctor's front office setting and/or answering service experience. Microsoft Office clerical experience preferred. Able to type 35-45 WPM preferred. Excellent verbal communication skills required for answering calls and taking messages.
Physical Demands: (e.g., lifting, standing, walking)
Ability to walk to and from the medical center North and South Tower.