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Cedars-Sinai Lead Application Specialist (Epic EMR) - Laboratory Information Systems (LIS) in Los Angeles, California

Grow your career at Cedars-Sinai!

Come join us and find out why Cedars-Sinai has been ranked as one of the top 100 best places to work in IT as ranked by 2018 Computerworld Magazine and awarded "Most Wired, Level 10" in 2019 by Chime Healthcare's Most Wired!

Always at the forefront of technologies, Cedars-Sinai is implementing EPIC as its comprehensive electronic medical record system.

The Enterprise Information Services (EIS) team at Cedars-Sinai understands that true clinical transformation and the optimization of a clinical information systems implementation is fueled through the alignment of the right people, processes and technologies.

What will you be doing in this role?

Under

broad direction, responsible for overseeing and leading a team in the support,

maintenance, and testing of clinical laboratory information systems (LIS)

including databases, interfaces, and operational aspects of the laboratory. This work requires an expertise in laboratory

science, communication and management skills, plus a solid knowledge base in

laboratory information systems.

  • Establishesoperational goals/objectives/support and assignments to team members and laboratoryoperations counterparts.

  • Provides deepclinical laboratory operations and LIS subject matter build expertise.

  • Provides technical support and maintenance tothe LIS as well as integration systems and middleware.

  • Ensures cross-functional integration ofprojects and assignments, implementation coordination with operations and otherEIS departments, as well as transition to support functions.

  • Helps ensure continuous real-time operationof clinical laboratory information systems (24x7).

  • Projects include version upgrades oflaboratory and pathology information systems, point-of-care systems, digitalpathology systems, and workflow analysis and optimizations for the laboratory.

Other responsibilities include:

Lead a team in the support, maintenance, and testing of clinical laboratory information systems including databases, interfaces, and operational aspects of the laboratory.

  • Functions as project manager and the primary team liaison between EIS and the laboratory end-users to ensure optimal workflow design, system build for customization, and optimization of the LIS. Interacts with system and support vendors as needed.

  • Serves as the relevant clinical laboratory and LIS/application expert to team members, other EIS personnel, and end-users/business owners on LIS integration and touch-point areas. Provides highest-level expertise in design integration and touch points with LIS and/or other applications.

  • Establishes operational goals/objectives/support and coordinates configuration, build, and testing assignments to team members and laboratory operations counterparts.

  • Acts as system manager of the LIS and reviews/approves all change requests and testing documentation.

  • Assigns tasks and oversees the analysis, testing, and implementation of updates, changes, and maintenance to laboratory information systems (LIS) and related applications. Ensures end-users/business owners are notified.

  • Mentors and motivates team members and oversees team member work for quality and compliance. Assists management with hiring, on-boarding, training, and ongoing assessment of team performance.

  • Oversees and facilitates the integration of end-user/business owner needs and translates clinical/operational needs and workflow into system specifications and configuration requirements.

  • Ensures adequate documentation is provided for support, end-user training, and compliance/accreditation.

  • Provides content and maintains application/system-associated knowledge management documents (KMs) for troubleshooting and HelpDesk Services.

  • Develop and maintain team on-call schedule and provide on-call support.

FYI: Required to participate in after-hours on-call support activities.

Requirement:

  • Education: Bachelor’s degree in relevant field or equivalent combination of relevant experience, education, and training is required.

What else are we looking for?

  • Medical Technology or Clinical Laboratory Scientist or relevant license is preferred.

  • Experience: Minimum of (5) years relevant laboratory information systems (LIS) experience is preferred

  • Epic or EMR equivalent experience preferred

  • Expert technical and functional knowledge of assigned laboratory information systems required

  • Experience in leading, supervising, and developing teams strongly preferred

  • Strong project management experience and knowledge of project management methodologies and experience managing multiple projects

  • Exceptional attention to detail

  • Exceptional skill in working independently with minimal supervision and manage multiple priorities

  • Exceptional interpersonal skills including oral and written communications

  • Excellent analytical, problem-solving, and critical thinking skills

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.

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