Cedars-Sinai Patient Service Representative II - Outpatient Oncology Clinic in Beverly Hills, California
Are you seeking an opportunity to demonstrate your positive interpersonal skills and high degree of respect for patients, physicians, and coworkers? Would you like to put your outstanding people skills to work in an environment dedicated to helping others? Then please apply for this exciting full-time opportunity. We would love to hear from you!
Tower Hematology Oncology Medical Group provides the highest quality of medical care to our patients; offering the most appropriate and current diagnostic and therapeutic modalities in an honest, supportive, respectful and compassionate manner.
As a Patient Service Representative II, you will support the clinical staff by primarily working in our Call Center.
You will use excellent telephone etiquette in a fast-paced, high call environment.
Answer and triage calls and route telephone encounters in our patient electronic medical record system.
Cancel and reschedule doctor's office appointments.
HighSchool diploma or GED required
Associate'sor Bachelor's Degree preferred
Experiencehandling a high number of incoming calls required
Preferexperience in a physician's office or healthcare setting
Demonstratedproficiency on a PC and excellent customer service skills required
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.